No, only able to fill out a general complaints form and attached my expenses of the new flights to this.
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@Ryanair still no update on my refund and it has been 3 weeks - your customer service is a disgrace.1 reply 0 retweets 0 likes -
Replying to @mcgrads891 @UK_CAA
Hi Aaron is there a booking reference we can check? JC
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Two refs: PQ22JS & FTLNYG. I have booked with an alternative airline from another airport understanding you would fully reimburse me?
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Replying to @mcgrads891 @UK_CAA
Hi Aaron, did you claim the EU261 form? JC
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No, I tried to submit this form many times but kept arriving at the issue in the image attached.pic.twitter.com/N6ld5xKzVG
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Replying to @mcgrads891 @UK_CAA
Hi Aaron, you have to sum the amount of expenses following that format. JC
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I don't have any expenses relating to hotels etc in the format laid out. Only the price of the flights. I tried many ways with this form.
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Replying to @mcgrads891 @UK_CAA
Hi Aaron, please contact our customer service via: http://tinyurl.com/zpp8czp or http://tinyurl.com/j66pajx to sort this out. Sorry JC
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I have spoken with your live chat 4 times and there has been no outcome. Your phone line is impossible to connect with- i'v made 4 attempts
3 replies 0 retweets 0 likes
2/2... to explain your situation and keep trying to contact customer service. JC
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