Hi, have you got a booking reference that we can check? Thanks AR
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Replying to @charlalottie
Hi, a refund was processed on our side on the 29/09 back to the card that made the original booking. AR
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Replying to @Ryanair
That's all well and good except I don't have the refund!
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Replying to @charlalottie
Hi, please check with your bank as there is possibly a pending payment. AR
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Replying to @Ryanair
From the 29th September?! That's a long time pending! I've been checking my account the whole time and there isn't anything.
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Replying to @charlalottie
Can you confirm the last 4 digits of the card used when you made the booking? Thanks AR
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Replying to @Ryanair
That card has now expired but should still get refund to the account?
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Replying to @charlalottie
I'd contact your bank in regards to this. There might be an issue if a card linked to an account has expired, for security reasons. AR
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Replying to @Ryanair
Would I be able to get you to pay to another account?
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Hi Charlotte, Hi, please contact our customer service via: http://tinyurl.com/zpp8czp or http://tinyurl.com/j66pajx for more info. Sorry JC
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