Hi Craig, you need to contact the car hire company. We simply connect you with them. DL
We cannot control what their rep told you. But as it was their service that failed you, you will need to ask them for the refund. DL
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The flaw here, is that firefly at the time of me cancelling said it was out of their control and that I had to contact you. Being unable to
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Contact you, I had to make a decision. One hat has cost me £250
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My initial contact with Ryanair wasn’t that I had to claim via firefly, but that I am not entitled to claim at all. However my circumstances
End of conversation
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