Hi Craig, you need to contact the car hire company. We simply connect you with them. DL
Hi, apologies but they are the company that provides the service and if it wasn't satisfactory you need to contact them. DL
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#fuming@FireflyCarsUK rep told I had to cancel through@Ryanair to receive refund at the time I made the decision. It is an absolute con. -
We cannot control what their rep told you. But as it was their service that failed you, you will need to ask them for the refund. DL
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