@Ryanair I submitted my EU261 claim and heard nothing. It's been escalated to customer services and still nothing. When will I hear back?
Hi Siobhan, can you advise when the last correspondence you received was? JH
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Submitted claim on 20 Sep. Contacted your chat team on Tues. they said customer services would contact me in 24 hrs. They didn't
Thanks. Twitter will use this to make your timeline better. UndoUndo
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I contacted your chat team again this Thursday. They just said that it had been escalated and that I would have to wait to be contacted
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Hi Siobhan, if your claim has been escalated it will take a few working days for this to be investigated. JH
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