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Ryanair's profile
Ryanair
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Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. CL‏ @c_c_l 17 Oct 2017

      @Ryanair On a recent flight, France to UK, cabin crew announced "tax free sales" - what tax is it that is not being charged here? VAT?

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @c_c_l

      Hi Chris, These may include government taxes, airport taxes/charges and passenger service charges. DL

      1 reply 0 retweets 0 likes
    3. CL‏ @c_c_l 18 Oct 2017
      Replying to @Ryanair

      Surely you are not knocking these, or any part of them, off a bottle of perfume?! Please review and come back again.

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @c_c_l

      We wouldn't have the information for the tax being taken of each item. No VAT applies on airfares or fees when travelling internationally DL

      1 reply 0 retweets 0 likes
    5. CL‏ @c_c_l 19 Oct 2017
      Replying to @Ryanair

      Once again, I am asking for what tax you are NOT charging on your in flight sales, so that you describe them as "tax free"

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 19 Oct 2017
      Replying to @c_c_l

      Hi, I wouldn't have that exact information here. You can write directly to Ryanair customer service and query if you'd like. DL

      1 reply 0 retweets 0 likes
    7. CL‏ @c_c_l 19 Oct 2017
      Replying to @Ryanair

      Surprised that you don't want to find it though! What is their email?

      1 reply 0 retweets 0 likes
    8. Ryanair‏Verified account @Ryanair 19 Oct 2017
      Replying to @c_c_l

      Hi Chris, you can contact them here http://tinyurl.com/h7rg6b3  DL

      1 reply 0 retweets 0 likes
    9. CL‏ @c_c_l 22 Oct 2017
      Replying to @Ryanair

      Followed that link, completed form - then got an email asking me to Live Chat - which despite being in Service Hours is "Not available" ???

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 22 Oct 2017
      Replying to @c_c_l

      Hi Chris, please keep trying to contact them. JH

      2:28 AM - 22 Oct 2017
      3 replies 0 retweets 0 likes
        1. CL‏ @c_c_l 22 Oct 2017
          Replying to @Ryanair

          I have tweeted, then submitted an online form... You have enough to come back on, surely?

          0 replies 0 retweets 0 likes
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        1. CL‏ @c_c_l 22 Oct 2017
          Replying to @Ryanair

          What kind of joined up Comms is this?!

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. CL‏ @c_c_l 24 Oct 2017
          Replying to @Ryanair

          Well, we are certainly getting comprehensive and clear feedback now!pic.twitter.com/Xh5HhrZzU1

          1 reply 0 retweets 0 likes
        3. CL‏ @c_c_l 29 Oct 2017
          Replying to @c_c_l @Ryanair

          @HMRCgovuk Seems Ryanair cannot advise what tax they are not charging, can you? Thanks!

          1 reply 0 retweets 0 likes
        4. Show replies

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