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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ruby‏ @PembsApartment 20 Oct 2017
      Replying to @Ryanair

      14 working days today. Still no refund??

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 20 Oct 2017
      Replying to @PembsApartment

      Hi Ruby, is there a booking reference we can look into? JC

      2 replies 0 retweets 0 likes
    3. Ruby‏ @PembsApartment 21 Oct 2017
      Replying to @Ryanair

      Hi, no sorry it was deleted. It was for the return leg Beziers to Luton on 11th November. Booking made by Simon Turner. 2 passengers.

      1 reply 0 retweets 0 likes
    4. Ruby‏ @PembsApartment 21 Oct 2017
      Replying to @PembsApartment @Ryanair

      Only reference on the email confirming the refund would be made is DNLHUI on 3rd October. Passengers Rubina Sherali & Simon Turner.

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 21 Oct 2017
      Replying to @PembsApartment

      Hi Ruby, can you advise when the last correspondence you received was? JH

      1 reply 0 retweets 0 likes
    6. Ruby‏ @PembsApartment 21 Oct 2017
      Replying to @Ryanair

      3rd October as above.

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 21 Oct 2017
      Replying to @PembsApartment

      Please allow 7-14 working days for this to be processed. JH

      2 replies 0 retweets 0 likes
    8. Ruby‏ @PembsApartment 21 Oct 2017
      Replying to @Ryanair

      I don't have it, please read the correspondence.

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 21 Oct 2017
      Replying to @PembsApartment

      Hi Ruby, in order for us to check the refund request we would need the 6 digit booking reference you flew on so we can investigate. EA

      1 reply 0 retweets 0 likes
    10. Ruby‏ @PembsApartment 21 Oct 2017
      Replying to @Ryanair

      Looks like it's DNLHUI?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 21 Oct 2017
      Replying to @PembsApartment

      Hi Ruby, we have escalated this for you, please allow a few working days for this to be processed. JH

      6:42 AM - 21 Oct 2017
      2 replies 0 retweets 0 likes
        1. New conversation
        2. Ruby‏ @PembsApartment 27 Oct 2017
          Replying to @Ryanair

          Still no refund??? This is getting ridiculous now.

          1 reply 0 retweets 0 likes
        3. Ruby‏ @PembsApartment 27 Oct 2017
          Replying to @PembsApartment @Ryanair

          Hello???

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. New conversation
        2. Ruby‏ @PembsApartment 28 Oct 2017
          Replying to @Ryanair

          I will be lodging a chargeback with my bank/credit card.

          1 reply 0 retweets 0 likes
        3. Ruby‏ @PembsApartment 31 Oct 2017
          Replying to @PembsApartment @Ryanair

          Clearly your happy for me to do this as you are no longer responding to my messages.

          0 replies 0 retweets 0 likes
        4. End of conversation

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