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You've already confirmed my bag is lost. After two months you wrote to me today and said you will pay a part of my claim. No explanations
Thanks. Twitter will use this to make your timeline better. UndoUndo
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I want to know why you aren't paying for my full loss. You took my bag at the gate and lost it, not me.
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HI, have you got your PIR and booking reference we can check this for you. JH
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