Hi Nigel, how may we help you? JC
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We are trying to find out about our eu261 claim also we are trying to get an email to confirm y our fight was cancelled
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Replying to @NigelFitzmauri2 @thank
Hi Nigel, is there a booking reference we can look into? JC
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GRJMSZ this is our ref number flight number is FR8165 Thank you hope for a rapid reply
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Replying to @NigelFitzmauri2 @thank
Hi Nigel, have you filled in the Eu 261 form: https://eu261claims.ryanair.com/ ? JC
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We have filled it in with all the documents and receipts to you on Wednesday the 11th October whilst stuck in Malaga thank you
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Replying to @NigelFitzmauri2 @thank
Hi Nigel, we've received quite some requests these weeks, we're working as fast as we can, please allow 14-28 days for a response. Sorry JC
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Is there anyway u can confirm that u have received the form also could you e mail a letter confirming why the flight was cancelled by e mail
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Replying to @NigelFitzmauri2 @thank
Hi Nigel, sorry, yes we checked your booking and it has been received. JC
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Can you please advise when we will be paid out thank you
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It can take 21-28 working days. DL
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