WORST SERVICE EVER from @ryanair They owe me money but won’t answer any questions. Anyone got a working phone number for them? #worstcompany
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Replying to @Markfergusonuk
Hi Mark, how can I help and what questions do you have. I will try and assist. DL
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Replying to @Ryanair
I was told to purchase replacement flights with an alternative carrier after my flights were cancelled, and to put in a compensation claim
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Replying to @Markfergusonuk @Ryanair
However that was 17 days ago, I have heard nothing, and both livechat and customer service phone line say they can’t help me
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Replying to @Markfergusonuk @Ryanair
I wouldn’t have bought the replacement flights without assurances about compensation either, and it’s a decent amount of money
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Replying to @Markfergusonuk
Hi Mark, it can take up to 28 days for a response to claims due to the high volume we have at the moment. Apologies.
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Replying to @Ryanair
The worst part is I have had different people at Ryanair tell me different response times, which makes me feel, you know, super sceptical
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Hi MArk, we've received quite some requests these weeks, we're working as fast as we can. Sorry for the inconvenience JC
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