And convenient that the @Ryanair refunds section on the website is now down for maintenance! #neverflyryanair
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Replying to @saamiax
Hi Saamia, please try again now, and sorry for the inconvenience. JC
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I have just tried and your site web is not operational
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Hi, it was back up at 4AM. Please clear your cache. DL
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@Ryanair My NEB (v13) rights state that I am entitled to a refund b/c my flight was delayed > 3 hours. However Ryanair website states I am4 replies 0 retweets 1 like -
2/2 ... and a claim form if you wish: https://eu261claims.ryanair.com/ JC
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I've seen both of those forms. Why won't Ryanair let me fill it in? It says I'm 'not entitled' b/c I chose to fly on the aircraft.
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Hi Saamia, there is not much more we can do. Have you tried calling customer service? JC
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