30 minutes. Flight now officially delayed. Put the croissant and list of flights you're cancelling down and reply.
-
Show this thread
-
Boarding now. No announcement, explanation or apology. Flight attendant said it was because they were waiting for ground staff to turn up.
1 reply 0 retweets 0 likesShow this thread -
You also gave me the wrong seat. Defeating the whole point of paying extra for a seat. Complete fuck up start to finish isn't it?
1 reply 0 retweets 0 likesShow this thread -
Replying to @dzcoyle
Hi Darren, your seat is assigned according to your boarding pass. If you picked a seat online that will be the seat on your boarding pass. D
1 reply 0 retweets 0 likes -
Replying to @Ryanair
That's the part you reply to? Not the priority boarding, 40 min wait in corridor, woman changing her baby on floor, or the 1hr flight delay?
1 reply 0 retweets 0 likes -
Replying to @dzcoyle
Unfortunately, I cannot assist with the delay or what occurred in the airport. DL
1 reply 0 retweets 0 likes -
Replying to @Ryanair
The delay was of a Ryanair flight. Lack of announcements was from Ryanair staff. Ryanair is the company I paid. Responsibility is with you.
1 reply 0 retweets 0 likes -
Replying to @dzcoyle
Hi, yes. But as a member of the social media team I unfortunately can't assist. Please contact customer services. http://tinyurl.com/h7rg6b3 DL
1 reply 0 retweets 0 likes -
Replying to @Ryanair
Managed to reply to the seat point when you thought it was my mistake, but won't reply to the other points that are on Ryanair's side 1/2
1 reply 0 retweets 0 likes -
Companies use social media to reassure, explain, apologise & support to get help for customers. Ryanair should do same, not give excuses 2/2
1 reply 0 retweets 0 likes
I have provided a contact for our customer service team. They can assist you further. Unfortunately we cannot but apologise for the trouble
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.
Please DM 