15 minute wait in airless corridor when supposed to be boarding. No announcements. Nothing.
Hi, yes. But as a member of the social media team I unfortunately can't assist. Please contact customer services. http://tinyurl.com/h7rg6b3 DL
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Managed to reply to the seat point when you thought it was my mistake, but won't reply to the other points that are on Ryanair's side 1/2
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Companies use social media to reassure, explain, apologise & support to get help for customers. Ryanair should do same, not give excuses 2/2
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