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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
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    United Kingdom 86444 Vodafone, Orange, 3, O2
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    1. Nigel Fitzmaurice‏ @NigelFitzmauri2 16 Oct 2017

      @Ryanair can you please reply to us as we was stranded in Malaga last Tuesday evening no help whatever from Ryan Air @thank you

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @NigelFitzmauri2 @thank

      Hi Nigel, how may we help you? JC

      1 reply 0 retweets 0 likes
    3. Nigel Fitzmaurice‏ @NigelFitzmauri2 17 Oct 2017
      Replying to @Ryanair @thank

      We are trying to find out about our eu261 claim also we are trying to get an email to confirm y our fight was cancelled

      2 replies 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @NigelFitzmauri2 @thank

      Hi Nigel, is there a booking reference we can look into? JC

      1 reply 0 retweets 0 likes
    5. Nigel Fitzmaurice‏ @NigelFitzmauri2 18 Oct 2017
      Replying to @Ryanair @thank

      GRJMSZ this is our ref number flight number is FR8165 Thank you hope for a rapid reply

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @NigelFitzmauri2 @thank

      Hi Nigel, have you filled in the Eu 261 form: https://eu261claims.ryanair.com/  ? JC

      1 reply 0 retweets 0 likes
    7. Nigel Fitzmaurice‏ @NigelFitzmauri2 19 Oct 2017
      Replying to @Ryanair @thank

      We have filled it in with all the documents and receipts to you on Wednesday the 11th October whilst stuck in Malaga thank you

      1 reply 0 retweets 0 likes
    8. Ryanair‏Verified account @Ryanair 19 Oct 2017
      Replying to @NigelFitzmauri2 @thank

      Hi Nigel, we've received quite some requests these weeks, we're working as fast as we can, please allow 14-28 days for a response. Sorry JC

      2 replies 0 retweets 0 likes
    9. Nigel Fitzmaurice‏ @NigelFitzmauri2 19 Oct 2017
      Replying to @Ryanair @thank

      Is there anyway u can confirm that u have received the form also could you e mail a letter confirming why the flight was cancelled by e mail

      1 reply 0 retweets 1 like
      Ryanair‏Verified account @Ryanair 19 Oct 2017
      Replying to @NigelFitzmauri2 @thank

      Hi Nigel, sorry, yes we checked your booking and it has been received. JC

      6:00 AM - 19 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Nigel Fitzmaurice‏ @NigelFitzmauri2 20 Oct 2017
          Replying to @Ryanair @thank

          Can you please advise when we will be paid out thank you

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 20 Oct 2017
          Replying to @NigelFitzmauri2 @thank

          It can take 21-28 working days. DL

          0 replies 0 retweets 0 likes
        4. End of conversation

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