@Ryanair how long does it take to hear back about a compensation claim please?
Hi Ryan, each case is studied individually, have you contacted using our live chat? http://tinyurl.com/zpp8czp JC
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Is that not a bit strange considering everyone on board was in the same situation? I have tried but pretty unhelpful. Very disappointing I'll need to do all this again after waiting 3 weeks longer than I was told I would
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Just to elaborate my partner received compensation for the fact our plane was delayed yet I was told it wasn't Ryanair's fault so I won't be getting compensation - that's got nothing to do with individual circumstance
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