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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
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    1. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @redie77

      HI Stephen, have you got a booking reference we can check? JH

      1 reply 0 retweets 0 likes
    2. stephen redmond‏ @redie77 18 Oct 2017
      Replying to @Ryanair

      HMKI7Y Reservation

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @redie77

      Hi Stephen, I can see you submitted this claim on 09/10/2017 please allow 7-14 working days for this claim to be processed. JH

      2 replies 0 retweets 0 likes
    4. stephen redmond‏ @redie77 18 Oct 2017
      Replying to @Ryanair

      Ok i will wait and see what happens regarding payment,

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @redie77

      Let us know if you have any other issues, thanks for getting in touch. JH

      1 reply 0 retweets 0 likes
    6. stephen redmond‏ @redie77 18 Oct 2017
      Replying to @Ryanair

      Would the second online complaint affect the original complaint regarding dealing with the first one, as its about the same issue. Thanks

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @redie77

      Hi Stephen, it won't have any effect on the first complaint, as both are acknowledged under the same reservation. JC

      3 replies 0 retweets 0 likes
    8. stephen redmond‏ @redie77 19 Oct 2017
      Replying to @Ryanair

      Can you please respond to my replies from yesterday need help on this matter as experienced such poor customer service from contact centre

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 19 Oct 2017
      Replying to @redie77

      Hi Stephen, maybe we can help you? JC

      3 replies 0 retweets 0 likes
    10. stephen redmond‏ @redie77 19 Oct 2017
      Replying to @Ryanair

      This meant we didn't need cancel prepaid London hotel and theatre tickets which would cosy Ryanair more to refund due to you cancellations

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 19 Oct 2017
      Replying to @redie77

      Hi Stephen, if you send the booking reference I can check the state. JC

      3:22 AM - 19 Oct 2017
      4 replies 0 retweets 0 likes
        1. stephen redmond‏ @redie77 19 Oct 2017
          Replying to @Ryanair

          Again i tweeted this to you yesterday, i will need to login

          0 replies 0 retweets 0 likes
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        1. stephen redmond‏ @redie77 19 Oct 2017
          Replying to @Ryanair

          HMKI7Y

          0 replies 0 retweets 0 likes
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        1. stephen redmond‏ @redie77 19 Oct 2017
          Replying to @Ryanair

          Complaint query 3884675 04th October to which we have not had a reply over 14 days now

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. stephen redmond‏ @redie77 19 Oct 2017
          Replying to @Ryanair

          TID3894675 - 04th Oct TID3894890 - 04th Oct TID3910536 - 09th Oct No replies, No compensation Also numerous lengthy calls to RA cust serv

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 19 Oct 2017
          Replying to @redie77

          Hi Stephen, we acknowledged to have received all the claims, please allow 14 -28 working days to receive a response. Sorry JC

          3 replies 0 retweets 0 likes
        4. Show replies

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