Hi Luara, if you do not have a boarding pass you will be charged. DL
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Replying to @Ryanair
I checked in online. It said I could use your mobile app for my boarding pass. Your mobile app is not working.
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Replying to @Ms_Jenkinz
Hi Laura, have you tried clearing the cache on your device? JH
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Replying to @Ryanair
Cleared cache, switched off & on again. Still: tap app, blue screen and Ryan air logo for 3-4 seconds then crashes.
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Replying to @Ms_Jenkinz
Hi Laura, have you tried via the mobile website? JH
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Replying to @Ryanair
I have. I can access boarding pass there and took a screenshot. Sure says it's NOT accepted as boarding pass though-need to use app?
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Replying to @Ms_Jenkinz
Please show this to airport staff and advise of the issue you are having. They will be able to assist further. JH
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No problem, thanks for getting in touch :) JH
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