Hi Stephen, can you advise when the last correspondence you received was? JH
Hi Stephen, it won't have any effect on the first complaint, as both are acknowledged under the same reservation. JC
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If that's the case then initial complaint was Oct 4th TID 3884675 and TID 3894890 which is 14 days with reply or compensation, unacceptable
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What is next step of process to get this sorted as this was for special Christmas present for partner and daughter that RA has messed up on
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Can you please respond to my replies from yesterday need help on this matter as experienced such poor customer service from contact centre
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Hi Stephen, maybe we can help you? JC
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