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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @cebrooker

      Hi, this is a link to all the cabin bag details: https://www.ryanair.com/gb/en/useful-info/help-centre/faq-overview/Baggage#0-1 … JC

      1 reply 0 retweets 0 likes
    2. Brookesssy‏ @cebrooker 17 Oct 2017
      Replying to @Ryanair

      I know but a laptop is bigger than those dimensions...

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @cebrooker

      Hi, it fits on the hand bag size. JC

      1 reply 0 retweets 0 likes
    4. Brookesssy‏ @cebrooker 17 Oct 2017
      Replying to @Ryanair

      It fits on the handbag size? A small laptop (13 inch) is 32x23 therefore too big but still says you can take a laptop bag...

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @cebrooker

      Hi, you can try. But you may be charged at the airport. JC

      1 reply 0 retweets 0 likes
    6. Brookesssy‏ @cebrooker 17 Oct 2017
      Replying to @Ryanair

      What a moronic reply. I'm asking so I don't get charged!

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @cebrooker

      Hi, I'm sorry for the inconvenience, those are the size limits, so if its bigger than the size limits you will be charged. JC

      2 replies 0 retweets 0 likes
    8. Alyson Brooker‏ @AlysonBrooker 17 Oct 2017
      Replying to @Ryanair @cebrooker

      Call me cynical but these sizes are setting people up for a fine. I had to buy a new TINY bag to be sure I can take cash and meds onboard.

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @AlysonBrooker

      Hi Alyson, they are standard sizes. DL

      1 reply 0 retweets 0 likes
    10. Alyson Brooker‏ @AlysonBrooker 18 Oct 2017
      Replying to @Ryanair

      If they are standard sizes why did I have to buy a new one due to not having one that small, which was described as ‘mini’ on the site?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 18 Oct 2017
      Replying to @AlysonBrooker

      55cm x 40cm x 20cm is the average size of a carry-on bag across many European low-cost airlines. DL

      12:36 AM - 18 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Alyson Brooker‏ @AlysonBrooker 18 Oct 2017
          Replying to @Ryanair

          It’s the smaller bag size I’m querying as we’ve been told there’s no guarantee we’ll be allowed to take the carry on bag onboard

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 18 Oct 2017
          Replying to @AlysonBrooker

          Hi, your bag always goes on the plane. But if the cabin is full we add it to the hold free of charge. DL

          1 reply 0 retweets 0 likes
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