my flight reference number is FZJFWA
Please contact the call centre again and query your complaint http://tinyurl.com/j66pajx DL
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I cannot get through to anyone as “call volumes are too high”. I was told I would be credited with the £34 within 7 days two weeks ago so -
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if this isn’t resolved within the few days I will have to pursue this further via small claims. It is against the law to tell me you are -
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going to return the money I give you and then change your mind once you have taken the money. Don’t want to have to go via small claims
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Ok you stole money from me so you’re getting sued. Will press the hardest charges for money for the phone calls, my time and the court fees-
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because I know my rights and I know what you have done is illegal. You’ve stolen money from me and will NOT get away with this
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