my flight reference number is FZJFWA
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Replying to @annahumphreys_
HI Anna, I can see from your booking that this was escalated for you today. JH
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Replying to @Ryanair
So will I hear back from you? Because the woman put the phone down on me? X
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Replying to @annahumphreys_
Once this has been investigated fully you will receive a response. JH
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Replying to @annahumphreys_ @Ryanair
Has this been investigated? When will I hear a response? Flight reference no FZJFWA
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Replying to @annahumphreys_
Hi Anna, have you submitted the claims form online? ED
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Replying to @Ryanair
No! I was promised a refund and haven’t been given one, claims are not related
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Replying to @annahumphreys_
Can you advise what needs to be refunded, I can see you used vouchers to make your booking. DW
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Replying to @annahumphreys_
Hi Anna, have you contact them again to query this? DL
3:42 AM - 17 Oct 2017
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