As above only had Email receipt of claim on weds 20th September. ..3 weeks ago! . Heard absolutely nothing since
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Your twitter reply of 27/9 in this thread stated it will take between 10-14 working days. I have been waiting nearly a month for any reply
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Yes, we are trying to process them in 10-14 days but it can take up to 21-28. We apologise that yours ahs taken this long. DL
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