@Ryanair you took money from me saying you would instantly refund it. You haven’t refunded it and hung up the phone so I am going to sue you
Can you advise what needs to be refunded, I can see you used vouchers to make your booking. DW
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The man on the phone told me he needed to take £34from my account to complete the booking and that he would immediately refund it back to me
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But I am yet to be refunded
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Hi Anna, have you contact them again to query this? DL
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I am contacting Ryanair now! The person who spoke to me on the phone didn’t leave their name, but the second person I spoke to listened to -
Thanks. Twitter will use this to make your timeline better. UndoUndo
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the recorded phone call and confirmed that I was promised a refund. She told me she escalated the case to head office
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Please contact the call centre again and query your complaint http://tinyurl.com/j66pajx DL
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