Our Punctuality Update & Processing Of Refunds / Moves Is Now Almost Completed. Read more here http://bit.ly/2gmweYs pic.twitter.com/vYMNkf7N7c
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Hi Kelly, I've escalated this for you now. Please allow for a few working days for this to be processed. JH
It was apparently escalated 29/8 and again 22/9. Yet here we are again. My complaint has now been "escalated"to CAR.
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