@Ryanair Still waiting for my reply regarding claim 1761063. It's been 21 days! my claim for the outbound flight was answered in 10 days
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Replying to @ZaraTeaffee
Hi Zara, have you got a flight booking reference we can check also. JH
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Replying to @ZaraTeaffee
Can you advise when the last correspondence you received was? JH
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Replying to @Ryanair
I received an email 22/9/17 saying my claim had been received. I've spoken to 2 people via chat and they said I'd get a response this week??
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Replying to @ZaraTeaffee
Hi Zara, I can see that your claim is being processed. Please bare with us we will respond to you as soon as we can. JH
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Replying to @Ryanair
Everyone keeps saying that, but my other claim I submitted at the same time was answered within 10 days. Why is this one taking so long?!
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We have a high volume of traffic in our claims dept at the moment. Please be patient as we will respond when we can. JH
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