@Ryanair #ryanaircancellations Barcelona staff told Irish mam 'what do you want us to do,it's your country's airline,your problem' #rude
2/2... and a claim form if you wish: https://eu261claims.ryanair.com/ JC
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Please train your staff in compassion and resolution. Zero communication made a bad situation a million times worse.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Barcelona staff didn't offer stranded customers as much as a cup of water. Its their duty to provide water and food. Tell them that
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Hi Tara, we're sorry for the inconvenience. JC
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