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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Ryanair‏Verified account @Ryanair 27 Sep 2017
      Replying to @flaherty84

      Hi, this can take between 10-14 working days for a response. EA

      2 replies 0 retweets 0 likes
    2. brendanflaherty‏ @flaherty84 11 Oct 2017
      Replying to @Ryanair

      Hello I applied for compensation and eu261 on weds 20th September. Heard nothing back and this has been over 3 weeks now! Poor.

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 11 Oct 2017
      Replying to @flaherty84

      Hi, have you got a booking reference and we can check? Thanks AR

      1 reply 0 retweets 0 likes
    4. brendanflaherty‏ @flaherty84 11 Oct 2017
      Replying to @Ryanair

      With my claim submitted online I got an email on 20/09 with reference TID 3819948. Original booking ref YURF5Q . Thanks

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 11 Oct 2017
      Replying to @flaherty84

      Hi Brendan, I can see that your claim is being looked into, can you advise when the last correspondence you received was? JH

      1 reply 0 retweets 0 likes
    6. brendanflaherty‏ @flaherty84 11 Oct 2017
      Replying to @Ryanair

      As above only had Email receipt of claim on weds 20th September. ..3 weeks ago! . Heard absolutely nothing since

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 11 Oct 2017
      Replying to @flaherty84

      Please be advised that we have a high volume of claims to process, your claim will be processed soon. JH

      1 reply 0 retweets 0 likes
    8. brendanflaherty‏ @flaherty84 12 Oct 2017
      Replying to @Ryanair

      When will I get a reply on this? Submitted 20th September. Unacceptable

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 12 Oct 2017
      Replying to @flaherty84

      Hi, we apologize for the delay. ED

      3 replies 0 retweets 0 likes
    10. brendanflaherty‏ @flaherty84 12 Oct 2017
      Replying to @Ryanair

      I submitted online claim on 20th September and followed up with written letter dated 6th October. I am down £700 . Please look at my claim

      2 replies 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 12 Oct 2017
      Replying to @flaherty84

      Hi Brendan, Please contact our reservations department via http://tinyurl.com/j66pajx  as part of our social media team 1/2

      9:13 AM - 12 Oct 2017
      1 reply 0 retweets 0 likes
        1. brendanflaherty‏ @flaherty84 12 Oct 2017
          Replying to @Ryanair

          I don't want to make a reservation I want my claim for cancelled flights submitted over 3 weeks ago looked at and responded on. Thanks

          0 replies 0 retweets 1 like
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