Please can you reply to my email tomorrow?
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Hi Josie, have you submitted a claim? Have you a booking reference? Thanks AR
End of conversation
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You’re just so useless. I understand flights get cancelled - what I don’t understand is the way you deal with it!
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Get someone to call me - I’m not wasting anymore time on hold to you! You charge me for the call... but won’t even refund it!
JOKERS
End of conversation
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That's all for tonight folks! See you at 7am!
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