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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Sam Pearson‏ @sampearson74 11 Oct 2017

      @Ryanair you forgot to transfer luggage with the flights from Madrid to Manchester how do you propose to get the luggage home??

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 11 Oct 2017
      Replying to @sampearson74

      Hi Sam, please contact customer services or the airport. DL

      1 reply 0 retweets 0 likes
    3. Sam Pearson‏ @sampearson74 11 Oct 2017
      Replying to @Ryanair

      Oh now why didn't I think of that @Ryanair slaps head can't get through links don't answer questions and advisors cut off chat

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 11 Oct 2017
      Replying to @sampearson74

      Please continue to try and get in touch with them

      1 reply 0 retweets 0 likes
    5. Sam Pearson‏ @sampearson74 11 Oct 2017
      Replying to @Ryanair

      I have been all day.... they will be home before I get a straight answer shoddy customer care and also huge fail on right to care also

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 11 Oct 2017
      Replying to @sampearson74

      Hi Sam, can you advise what flight you were coming off and what one you were changing to? JH

      1 reply 0 retweets 0 likes
    7. Sam Pearson‏ @sampearson74 11 Oct 2017
      Replying to @Ryanair

      The flight was cancelled FR9593 rebooked onto FR2062 with luggage to Madrid but no luggage on flight FR3186 to manchester

      2 replies 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 11 Oct 2017
      Replying to @sampearson74

      And you reported this on arrival in Manchester? JH

      8:06 AM - 11 Oct 2017
      4 replies 0 retweets 0 likes
        1. New conversation
        2. Sam Pearson‏ @sampearson74 11 Oct 2017
          Replying to @Ryanair

          My daughter & pal are stuck in Spain flight cancelled yesterday you transfered tickets but only included luggage on one leg of the journey

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 11 Oct 2017
          Replying to @sampearson74

          Have you got the booking references we can look into it. JH

          1 reply 0 retweets 0 likes
        4. Show replies
        1. Sam Pearson‏ @sampearson74 11 Oct 2017
          Replying to @Ryanair

          And they are only being provided with breakfast right to care suggests meals

          0 replies 0 retweets 0 likes
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        1. Sam Pearson‏ @sampearson74 11 Oct 2017
          Replying to @Ryanair

          They are sick with worry as they too can't get through to anyone

          0 replies 0 retweets 0 likes
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        1. Sam Pearson‏ @sampearson74 11 Oct 2017
          Replying to @Ryanair

          Btw the luggage isn't included on the flight its not that its missing you made an error when rebooking tickets

          0 replies 0 retweets 0 likes
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