@Ryanair We were kept 5 hours on the tarmac at Lanzarote airport . We will get no compensation because we boarded the plane! Not good enough
Hi Isobel, we're very sorry for the inconvenience, please follow this link to advise your passenger rights: http://bit.ly/2fhIFEB ... 1/2
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I want compensation not apologies. Four hours on a hot plane with no food or hot drink apalling service. Form no use, not claiming expenses
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Hi Isobel, have you submitted a complaint for this issue? JH
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