We regret we have been forced to cancel some flights on Tues (10 Oct) due to a French ATC strike http://bit.ly/2hY4V7c
Hi Thomas please submit all receipts for all expenses incurred here and customer service will review this: https://eu261claims.ryanair.com/ . Thanks
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Great. Ryanair is refusing to refund my costs for the replacement flight as obliged to under EU261 and http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm … Chat can't help and any claims submitted are pushed back with instructions to resubmit and wait.
@BBCWatchdog@MoneySavingExp -
After the best part of an hour on their live chat they have ended my conversation after I politely asked for it to be escalated after getting no where. I am now stranded.
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