been trying to get through to @Ryanair for 31 minutes and i know everything about their car hire and travel insurance 
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I have an odd request, my tour operator has said they have booked a flight with yourselves for me yet i have not received any confirmation
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therefore cannot access the booking to check even if its been made, they are now ignoring me and putting the phone down when i call.. i just
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need to know if its actually been booked and can i retrieve the info or do I have to buy one and claim it back from them? the issue has
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started because i booked outbound ryanair inbnd monarch, but they were saying they didnt have to find me an alternative despite being atol
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Hi Catherine, unfortunately if you book through a 3rd party you must resolve this with them. Have they not given you any ref number? DL
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