@Ryanair why is it that I cannot get a refund for a flight that was delayed over 5 hours!?
HI Ola, please see here for Eu261 Passenger rights http://bit.ly/2fhIFEB DL
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I've filled out the EU261 form. However I got told that I'd be able to get the flight refunded due to your lack of communication with me?!
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If you filled out the form your refund claim will be process in 21-28 working days. DL
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