@Ryanair In emergency situations something should be done to help, when a solution is handed to them as well!
Hi Dais, have they tried contacting customer service via our live chat: http://tinyurl.com/zpp8czp or call centre: http://tinyurl.com/j66pajx ? JC
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They are at the airport but no one will listen to what they are saying, I am trying to get through on the phone but am stuck in a queue
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They contacted Ryanair and were told their friends could cancel their flight and they could be rebooked, got to the airport to do this
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And they said this wasn’t possible even though it had been confirmed on the phone
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Hi Dais, please keep trying, also through Live chat. They'll be able to help you. JC
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I have been waiting on the phone for 30 mins now and I’m number 45 in the queue for a live chat so I don’t think that will help
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