@Ryanair yesterday I took a Ryanair flight and this is how my new luggage arrived. Completely destroyed. Did you play football with it?pic.twitter.com/oOlzwpgumn
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Hi Carlo, we apologize for this inconvenience. Have you reported this damage at the airports baggage tracing? JT
I didn't report it as last month i took the same flight and when I complained about the broken luggage they said it is not their fault
Yes also last time Ryanair broke a luggage.
Two broke luggages in two flights. Really a bad service!!!!!
And the luggage was 20kg sharp not overweight.
Can you please answer to my tweet or should I expect no answer? In the airport they told me contact Ryanair as I did but no answer so far.
So this is how you treat the clients. By ignoring them once the ticket is already paid. The most dishonest and unprofessional company ever!
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