@Ryanair still waiting for word on our bag damaged in transit why is this no surprise ? Pathetic customer service
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Replying to @Ryanair
Yes immediately in the airport and the details in email as instructed and still waiting not impressed
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Replying to @brawley_fiona
Hi Fiona, do you have a booking reference that we can check? JT
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Replying to @Ryanair
FUULNX claim ref 1708015 we are over £150 out or pocket as we had to buy a new bag to bring the clubs home
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Replying to @brawley_fiona
Hi Fiona, i can see this was escalated to our Head office today via our reservations department, you will receive a response in regards
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Replying to @Ryanair
I hope so we would be pleased to get our cash refunded and save the hassle. Thanks
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Replying to @brawley_fiona
You will hear from us soon. Thanks ED
12:16 PM - 6 Oct 2017
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