@Ryanair how long does it take to hear back about a compensation claim please?
Hi Ryan, we have received a lot of requests these pasts weeks, we are working as fast as we can on them. Please allow 7-14 working days. JC
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Hi as I said we heard back 15 days later only about one of our claims, the second one still unanswered 16 days later. I was told to send an email which now won't get response for another 7 days according to ryanair customer service
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Hi it's been over 3 weeks since we filled out the EU261 form and 7 days since I emailed customer service as advised...what should I do now?
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Tbh communication with Ryanair has been appalling it's been 3 weeks since I sent off the EU261 form and 7 days since emailing CS as advised
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Hi please advise - I've been waiting 5 weeks to hear back about compensation and was told I'm not entitled despite my partner getting compensation for the same flight. Your team is saying to fill out another form but I don't wanna wait another 5 weeks - other options?
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Hi Ryan, I'm sorry but there are no more options, have you tried calling costumer service via: http://tinyurl.com/zpp8czp JC
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