What about when the Ryanair app / website are not functioning?
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Replying to @hotlava69 @Ryanair
If you can show me to the place in the T&C where it says I still have to pay even when the Ryanair software is broken, I will be satisfied.
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Replying to @hotlava69
If you'd like to submit a claim about the incident it can be done or you can call our customer service team
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Replying to @hotlava69
Hi, please contact customer service chat: http://tinyurl.com/zpp8czp or call centre: http://tinyurl.com/j66pajx . Thanks JC
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Replying to @Ryanair
Customer service chat is unavailable as usual. I've tried ~10 times the last week and keep seeing the same message.pic.twitter.com/35RgPTaDkQ
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Replying to @hotlava69 @Ryanair
I just want my 50€ back, on principle. I have a feeling it will cost more in CS overhead to keep denying me than to refund it.
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Replying to @hotlava69
Hi, sorry for the inconvenience, but it is necessary to contact the costumers service to explain your situation, thanks JC
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Replying to @Ryanair
I have explained it twice and got the same copied-and-pasted answer.
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Hi, there isn't more we can do. We're very sorry for the inconvenience. JC
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