Hi Jenny,these vouchers can be used for any routes can you advise of a booking reference we can check and also the route you wish to book?JH
Unfortunately we can't issue vouchers for other airlines. You can still claim any expenses incurred by your flight cancellation. DL
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We cannot have someone call you. If you'd like to speak to a member of customer services please call here http://tinyurl.com/j66pajx DL
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