@Ryanair customer service is APPALLING. I can not believe the phone call I had earlier.
Hi Aimy, if you have proof of this error please submit a claim via this link: https://contactform.ryanair.com/ JH
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And what proof are you talking about?! I didn’t even discover it hadn’t gone through as it should have until I logged in to check in. This
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Is ridiculous. Not once had anyone apologised or sympathised. This is the worst customer service i’ve ever experienced from a company.
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There’s my internet history. You can see I was on the baggage section adding a bag and then moved onto paymentpic.twitter.com/u9pOmjeGMV
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I don’t have time to wait for things to go through. I fly in 3 days. I need the bag added now
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Hi Aimy, you will have to add the baggage for the price advertised right now and submit a claim via the link provided. JH
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