@Ryanair how do I get in touch with someone about my booking if the live chat not working, phone line is closed & online help is useless???
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Replying to @Ryanair
My immediate family member has passed away, I'm unable to take my flight and unable to do a refund via the form, as I can't upload proof
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Replying to @MrM_0fficial
Hi, you can apply for the refund at a later stage when you have the documents that are needed. ED
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Replying to @Ryanair
What documents are needed or can be used, as I would have to obtain copies from another country?
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Replying to @MrM_0fficial
Hi, you will be advised of what is needed on the form. ED
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Replying to @Ryanair
ED, by who and at what stage, as there is no information on the refund form?
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Replying to @MrM_0fficial
Hi, you would need hospital letters ect, this will be asked either at the time of application or after by our customer service. ED
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Replying to @Ryanair
thank you ED, to be honest, I'm unsure what customer service you are talking about, as apart from you here on twitter it is non existent
1 reply 0 retweets 0 likes
Hi, Your welcome, Very sorry to hear this, if you need anything else feel free to tweet us again. ED
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