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Ryanair's profile
Ryanair
Ryanair
Ryanair
Verified account
@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
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    1. Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @benbarker1975

      Hi Ben, how can we help you? JC

      1 reply 0 retweets 0 likes
    2. Ben Barker‏ @benbarker1975 2 Oct 2017
      Replying to @Ryanair

      JC. Do you want to do this via PM? It relates to booking K2NV8U. Been charged £112.16, however should have been charged €29 45

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @benbarker1975

      Hi Ben, I can see that you haven't been able to use your voucher please contact our customers service via: http://tinyurl.com/zpp8czp  ThanksJC

      1 reply 0 retweets 0 likes
    4. Ben Barker‏ @benbarker1975 3 Oct 2017
      Replying to @Ryanair

      I've been using the live chat this morning, was my voucher applied after origional payment taken? Is there a credit that was issued?

      2 replies 0 retweets 0 likes
    5. Ben Barker‏ @benbarker1975 3 Oct 2017
      Replying to @benbarker1975 @Ryanair

      Hi please advise if the voucher was applied after the origional payment was taken?

      1 reply 0 retweets 0 likes
    6. Ben Barker‏ @benbarker1975 3 Oct 2017
      Replying to @benbarker1975 @Ryanair

      I have another TID complaint 3891274

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 3 Oct 2017
      Replying to @benbarker1975

      Hi Ben, can you please check you bank as the voucher looks like it has been applied. DL

      2 replies 0 retweets 0 likes
    8. Ben Barker‏ @benbarker1975 3 Oct 2017
      Replying to @Ryanair

      I think the voucher wasn't applied until later.

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 3 Oct 2017
      Replying to @benbarker1975

      if voucher was applied later you should get a refund of the difference. Thanks MV

      1 reply 0 retweets 0 likes
    10. Ben Barker‏ @benbarker1975 3 Oct 2017
      Replying to @Ryanair

      Thats all i needed to know, when was it applied?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 3 Oct 2017
      Replying to @benbarker1975

      Hi Ben, it was applied on the 29/09/2017. ED

      9:57 AM - 3 Oct 2017
      1 reply 0 retweets 0 likes
        1. Ben Barker‏ @benbarker1975 3 Oct 2017
          Replying to @Ryanair

          Okay thanks @Ryanair. Not sure why it took 4 days of chasing to find out.

          0 replies 0 retweets 0 likes
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