@Ryanair customer service is APPALLING. I can not believe the phone call I had earlier.
Hi Aimy, I'm sorry but there is a 24 hour grace period, and now there is a fee to make that change. Sorry for the inconvenience. JC
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But your website failed? I added it in the same basket as my flights so I was trusting your website to work and didn’t need to check it
Thanks. Twitter will use this to make your timeline better. UndoUndo
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I only noticed last night when I went to check in. This is not my fault. Your website has failed. I shouldn’t be penalised. I now can’t
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Take a suitcase on holiday. That’s atrocious. And no one wants to help or admit blame
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Hi Aimy, if you have proof of this error please submit a claim via this link: https://contactform.ryanair.com/ JH
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