@Ryanair due to your mistakes you have messed up our mini break ! Your refund policy does not match what your agents said ! Awful service
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Replying to @JRohel
Hi, sorry to hear this. Have you got a booking we can check?JH
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Replying to @Ryanair
They told us they would be refunded our hotel booking also . And they didn't . They even took the hotel details off us .
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Replying to @JRohel
Hi Jas, you can make a claim here https://contactform.ryanair.com/ DL
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Replying to @Ryanair
Yes we have done that for the flights and hotel but only got our flights refunded . Can you please let me know about our hotel booking
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Replying to @JRohel
Hi Jas, you will need to contact customer services to check on your claim. http://tinyurl.com/zpp8czp DL
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