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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
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    1. Ryanair‏Verified account @Ryanair 29 Sep 2017

      Ryanair Responds Fully To CAR (& CAA) Requirements To Clarify Customer Entitlements During Cancellations. Read more: http://corporate.ryanair.com/news/ryanair-responds-fully-to-car-caa-requirements-to-clarify-customer-entitlements-during-cancellations/ …pic.twitter.com/X5NmiI254n

      Ryanair
      86 replies 21 retweets 47 likes
    2. Laure James‏Verified account @LaureJames 30 Sep 2017
      Replying to @DFtheone @Ryanair

      Not really, but I'm sure I'm one of the lucky ones!

      1 reply 0 retweets 1 like
    3. Ryanair‏Verified account @Ryanair 30 Sep 2017
      Replying to @LaureJames

      Hi Laure please contact our reservations department for further assistance with this: http://tinyurl.com/j66pajx . KD

      2 replies 0 retweets 0 likes
    4. Stephen McCormick‏ @SJA_McC 30 Sep 2017
      Replying to @Ryanair @LaureJames

      I'm still waiting to hear from you about my right to a refund!

      2 replies 1 retweet 1 like
    5. Stephen McCormick‏ @SJA_McC 30 Sep 2017
      Replying to @SJA_McC @Ryanair @LaureJames

      @PCAAOfficial Why r they not paying us who got refunds/booked dearer alt flights with diff airlines when they legally should have? #HelpUs

      1 reply 1 retweet 2 likes
    6. Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @SJA_McC @LaureJames @PCAAOfficial

      Hi Stephen, we have sent emails out to affected customers informing them of flight cancellations and compensation. DL

      1 reply 0 retweets 0 likes
    7. Stephen McCormick‏ @SJA_McC 2 Oct 2017
      Replying to @Ryanair @LaureJames @PCAAOfficial

      Your email notes I'm not entitled to refund for an alternative flight. Your latest bulletin says I am. Legally I am. What do you now say?pic.twitter.com/M5nxuMgY4C

      1 reply 0 retweets 0 likes
    8. Stephen McCormick‏ @SJA_McC 2 Oct 2017
      Replying to @SJA_McC @Ryanair and

      Ive not received new email noting position as noted in your recent tweet which noted I'm due refund.What is address to write to? No e-systempic.twitter.com/hTt2oS9QwH

      2 replies 0 retweets 0 likes
    9. Richard Tanswell‏ @richardt84 2 Oct 2017
      Replying to @SJA_McC @Ryanair @PCAAOfficial

      Cancelled Belfast Gatwick route meant I rebooked with British Airways to LHR, new ‘refund’ advice does not include British Airways. I too1/2

      1 reply 1 retweet 1 like
    10. Richard Tanswell‏ @richardt84 2 Oct 2017
      Replying to @richardt84 @SJA_McC and

      Have not received an email advising of the latest refund advice which I found online. Totally unclear as to what I am entitled to.

      3 replies 1 retweet 1 like
      Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @richardt84

      Hi Richard, please see here to claim https://contactform.ryanair.com/  DL

      4:26 AM - 2 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Richard Tanswell‏ @richardt84 7 Oct 2017
          Replying to @Ryanair

          Thanks, which option do I choose if I want to pursue the additional flight costs I’ve had to pay due to Ryanair cancellation?

          2 replies 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 7 Oct 2017
          Replying to @richardt84

          please find information https://s3-eu-west-1.amazonaws.com/fr-prod-static-pdf/Ryanair+Clarifies+Customer+Entitlements+Sept+29.pdf … Thanks MV

          0 replies 0 retweets 0 likes
        4. End of conversation

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