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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
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    1. Jessica Baldwin‏ @JournoJessB 22 Sep 2017
      Replying to @Ryanair

      As mentioned earlier... there was nobody to mention it to! Apparently it half fell on the baggage truck and was dragged for 2 mins!

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @JournoJessB

      Ok, please use this form https://contactform.ryanair.com/?cr=4-0&lg=en&id=43&compr=Other … . ED

      1 reply 0 retweets 0 likes
    3. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
      Replying to @Ryanair

      Awful customer service- still no help from anyone @Ryanair and no help online #travel #ryanairpic.twitter.com/7ELNyGlpdu

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @JournoJessB

      Hi Jessica, have you submitted a form through the link sent previously? DL

      1 reply 0 retweets 0 likes
    5. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
      Replying to @Ryanair

      Yes! I had an email asking for a PIR no' which I do not have as you dumped me in the wrong airport with nobody present to provide one!

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @JournoJessB

      Hi Jessica, damaged baggage needs to be reported in the airport. Did you report the damage to any Ryanair staff? DL

      3 replies 0 retweets 0 likes
    7. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
      Replying to @Ryanair

      I cannot report it if there is nobody to report it to. I reported it to you on twitter waiting 4 the coach! This is your error, not mine

      1 reply 0 retweets 0 likes
    8. Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @JournoJessB

      Unfortunately it needs to be reported to someone in the airport. Please contact customer services so that they can assist you further. DL

      1 reply 0 retweets 0 likes
    9. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
      Replying to @Ryanair

      It's impossible to report it to someone who is not there. I've tried to contact customer services and get no reply. Is there a phone number?

      1 reply 0 retweets 0 likes
    10. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
      Replying to @JournoJessB @Ryanair

      Will you be compensating us for getting us to Bergerac over 3 hours late and unsafely?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @JournoJessB

      Please contact here 0330 1007 838

      3:28 AM - 2 Oct 2017
      4 replies 0 retweets 0 likes
        1. New conversation
        2. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
          Replying to @Ryanair

          Thanks. Is that a chargeable number?

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 2 Oct 2017
          Replying to @JournoJessB

          Calls are charged at local call rates. DL

          1 reply 0 retweets 0 likes
        4. Show replies
        1. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
          Replying to @Ryanair

          Wow...just cost me another 40 minutes. Called no' only to be told 'it's a reservations number. We do not have a customer complaints number'

          0 replies 0 retweets 0 likes
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        1. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
          Replying to @Ryanair

          pic.twitter.com/PHIou79SyP

          0 replies 0 retweets 0 likes
          Thanks. Twitter will use this to make your timeline better. Undo
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        1. New conversation
        2. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
          Replying to @Ryanair

          Wowpic.twitter.com/PinQfXDR4W

          2 replies 0 retweets 0 likes
        3. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
          Replying to @JournoJessB @Ryanair

          pic.twitter.com/52ZN8MTlZd

          0 replies 0 retweets 0 likes
        4. End of conversation

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