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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Jessica Baldwin‏ @JournoJessB 22 Sep 2017

      Horrific check in with @Ryanair ,late take off, diverted to Bordeaux & smashed up my case! Useless. Great with a 1 year old in towpic.twitter.com/rCfWf21h9L

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @JournoJessB

      Hi Jessica, sorry to see this, did you report this at the airport? ED

      1 reply 0 retweets 0 likes
    3. Jessica Baldwin‏ @JournoJessB 22 Sep 2017
      Replying to @Ryanair

      There is nobody here to report it to. Bus hours late. Now on coach with no way or strapping in baby seat. Unsafe and unhappypic.twitter.com/jG9Y7jmVCo

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @JournoJessB

      Hi Jessica, Ok as this was not reported at the airport please use this form to report it https://contactform.ryanair.com/?cr=4-0&lg=en&id=43&compr=Other … . ED

      3 replies 0 retweets 0 likes
    5. Jessica Baldwin‏ @JournoJessB 22 Sep 2017
      Replying to @Ryanair

      There doesn't seem to be a form for baggage damage?

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @JournoJessB

      Hi Jessica, was this reported at the airport? ED

      1 reply 0 retweets 0 likes
    7. Jessica Baldwin‏ @JournoJessB 22 Sep 2017
      Replying to @Ryanair

      As mentioned earlier... there was nobody to mention it to! Apparently it half fell on the baggage truck and was dragged for 2 mins!

      1 reply 0 retweets 0 likes
    8. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @JournoJessB

      Ok, please use this form https://contactform.ryanair.com/?cr=4-0&lg=en&id=43&compr=Other … . ED

      1 reply 0 retweets 0 likes
    9. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
      Replying to @Ryanair

      Awful customer service- still no help from anyone @Ryanair and no help online #travel #ryanairpic.twitter.com/7ELNyGlpdu

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 2 Oct 2017
      Replying to @JournoJessB

      Hi Jessica, have you submitted a form through the link sent previously? DL

      2:59 AM - 2 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Jessica Baldwin‏ @JournoJessB 2 Oct 2017
          Replying to @Ryanair

          Yes! I had an email asking for a PIR no' which I do not have as you dumped me in the wrong airport with nobody present to provide one!

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 2 Oct 2017
          Replying to @JournoJessB

          Hi Jessica, damaged baggage needs to be reported in the airport. Did you report the damage to any Ryanair staff? DL

          3 replies 0 retweets 0 likes
        4. Show replies

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