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Ryanair's profile
Ryanair
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Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Shams‏ @sta_xo 28 Sep 2017

      @Ryanair I booked a flight and then changed the dates. Why have I been charged for BOTH flights as well as the flight change fee? (1/2)

      1 reply 0 retweets 0 likes
      Show this thread
    2. Shams‏ @sta_xo 28 Sep 2017

      Even though both flights cost exactly the same? I've tried calling all day and two members of your staff put me on hold and hang up

      1 reply 0 retweets 0 likes
      Show this thread
    3. Ryanair‏Verified account @Ryanair 29 Sep 2017
      Replying to @sta_xo

      Hi Frida, please see this page for more info on flight changes http://tinyurl.com/mwx3nkb  DL

      1 reply 0 retweets 0 likes
    4. Shams‏ @sta_xo 29 Sep 2017
      Replying to @Ryanair

      Hi, thx for the info but I have been charged for the original flights,new flights and the flight change charge? Please can you help

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 29 Sep 2017
      Replying to @sta_xo

      Hi Frida, it would be best to contact our customer services http://tinyurl.com/h7rg6b3  DL

      1 reply 0 retweets 0 likes
    6. Shams‏ @sta_xo 29 Sep 2017
      Replying to @Ryanair

      thank you DL, could I please have a contact number other than 0871 246 0000 as they cannot issue refunds?

      2 replies 1 retweet 1 like
    7. Ryanair‏Verified account @Ryanair 29 Sep 2017
      Replying to @sta_xo

      Hi Frida, please contact our live chat. DL

      1 reply 0 retweets 0 likes
    8. Shams‏ @sta_xo 29 Sep 2017
      Replying to @Ryanair

      I can't. Ryanair agents are never available. I have tried multiple times??pic.twitter.com/wb8tGddWVp

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 29 Sep 2017
      Replying to @sta_xo

      They may be experiencing a high volume of calls. They will be with you shortly. DL

      1:33 AM - 29 Sep 2017
      1 reply 0 retweets 0 likes
        1. Shams‏ @sta_xo 29 Sep 2017
          Replying to @Ryanair

          I have been trying all day. Can I have a direct number for customer services pls?

          0 replies 0 retweets 0 likes
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