Feel your pain! Tho can you call it customer service if you can’t speak to someone. Have you tried tweeting them?
Please get in touch with us via Free Online Chat or calling one of our customer service Contact Numbers, thank you.
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Really??? Phone cuts you off & says use chat. Chat is not available! I wouldn't have tweeted if I had an alternative channel...
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Please don't redirect me to another channel. Otherwise there's no point of you being on social media at all...pic.twitter.com/WnpF6Se6Xs
End of conversation
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