Hi Reggie, you can find all of the details regarding refunds and claims here https://refundclaims.ryanair.com/
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Replying to @Ryanair
Yeah, it keeps telling me that the flight hasn’t been cancelled but my friend on the same flight has got his refund
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Replying to @ReggieMcGaughey
Hi Reggie, can you provide us with the reservation? EA
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Replying to @Ryanair
I’ve also been waiting for someone to answer your phone for half an hour now.
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Replying to @ReggieMcGaughey
Hi Reggie, is there something we can assist with here ? JH
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Replying to @Ryanair
Yes getting a refund sorted. Your customer support team just sent me to general complaints form to fill in.
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Replying to @ReggieMcGaughey
Have you filled in the general complaints form? As this will later be directed to the correct department for your refund claim. JH
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Replying to @Ryanair
No, not yet. But why isn’t the online claim form working for me when it has for others?
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Replying to @ReggieMcGaughey
It may just be a server glitch,the general complaint form will work for you, just advise of the issue you are having with the refund one. JH
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Please allow for 7-14 days for this to be looked into.If you don't hear anything back by then,contact us here and we can chase it up for you
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